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Computer and Peripheral Hardware Lifecycle Management


Washington, United States
Government : County
RFP
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The PC Lifecycle Program follows best practices from Information Technology Infrastructure Library (ITIL), has automated call handling/notification, and has a facility that is approximately 1000 sq ft dedicated for multiple on-site technicians to work out of to handle service requests, staging, deployment, repair, repair parts storage, and transfer and disposal of equipment. In addition to responding to the sections of the proposal as detailed within, Contractor may also recommend solutions that would be measurably better for both parties.

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