Client Information Management and Reporting System
IDWD intends to select a vendor to furnish, install, configure and support a web-based
workforce development Client Information Management and Reporting System. The
system will provide clients, employers, and workforce development professionals with
capacity for accessing, tracking, and reporting services: self-directed; staff-facilitated;
staff-assisted; and case-management. The system must be capable of supporting all
federal and state eligibility-based workforce programs as well as local programs
regardless of funding source. The system must be delivered with multiple components,
providing flexibility during system implementation, including extensive administrative
and technical features that allow changes to be made without programmer or database
administrator intervention. The system must be developed and maintained using standard
file layouts and web services to interface with other systems, most notably
Unemployment Insurance.
