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Cleaning Consultant Services


North Carolina, United States
Government : State
RFP
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The selected contractor will gather information and identify the effectiveness of the cleaning department throughout all facility locations of GTCC.
Contractor will review Custodial Services' performance to evaluate and determine if GTCC is in compliance with the Cleaning Institute Management Standards. After the study has been completed, the contractor will make a presentation to senior management on the findings and will provide a detailed written report. The report will include
information on the effectiveness and efficiency of GTCC's processes as well as areas identified as needing improvement.

GTCC's goal is to do the following:
1. Establish quality and work load standards for custodial personnel.

2. Determine whether proficiencies in performance/environmental compliance are being met.

3. Evaluate existing organizational structures (including existing job descriptions) and provide recommendations for changes to current floor technician to custodian staff ratios if needed.

4. Examine systems and process according to scientific cleaning principles.

5. Evaluate quality control procedures and customer service satisfaction.

6. Provide a comprehensive analysis of existing safety and training policies.

7. Make a recommendations for improvement based on current supplies and equipment used as well as a
recommendation regarding outsourcing or reassigning some, all, or none of the cleaning task, or facilities arrangement activities.

8. Assess existing absenteeism management procedures and provide any recommended changes.

Consultant shall not be affiliated with any contract cleaners, equipment or supply manufacturer or distributor.

Consultant must have a minimum of five (5) years of consulting experience, preferably in providing consultant services within the educational sector.

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