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Cisco Branded Subscription Services
Download the rfp file: NavyRFP.pdf.
CISCO BRANDED SUBSCRIPTION RENEWAL
FFP
Cisco Gold Level Partner will provide Cisco Branded Subscription Services at the following levels:
C4P - Provides 24 hours of support 7 days a week, 4-hour hardware replacement.
SAS - Provides 24 hours of support 7 days a week for Software Application Service.
SNT - Provides 8 hours of support during regular business hours, 5 days a week, and next business day hardware replacement.
SNTE - Provides 8 hours of support during regular business hours, 5 days a week, and 4 hour hardware replacement
SNTP - Provides 24 hours of support 7 days a week, 4-hour hardware replacement.
SU1 - Provides 8 hours of support during regular business hours, 5 days a week, and next business day hardware replacement.
