Case Management and Financial Reporting System Services
The Bureau utilizes a customized, real-time, Citrix-based case management and financial
tracking system. It is used to track
consumers and their direct service costs as they proceed through the rehabilitation
service delivery system. It is also used to generate management reports.
The successful offeror will maintain the existing case management and financial reporting system (IRIS), implement program modifications to that system as needed, and
produce management reports to meet operational needs and federal reporting
requirements. The management reports will include regularly scheduled standard reports
as well as intermittent ad hoc reports.
The successful offeror will also offer technical assistance to the Bureau management and line
staff addressing data collection and reporting requirements.
