This Request for Proposal is for the design and implementation of a state-of-the art telecommunications system, peripherals, associated network, connectivity and administrative control for ZAG operations. If a suitable offer is made in response to this RFP, ZAG may enter into a Contract to have the selected Offeror (the Distributor/Manufacturer/Offeror) provide and manage the installation and configuration aspects of the project. This RFP provides details on what is required to submit a proposal for the work, how ZAG will evaluate the proposals, and what will be required of the Offeror in performing the work.