Call Center Services RFP

1. Expired 16 years, 2 weeks and 5 days ago
2. This RFP was uploaded by the owner.

The program is soliciting written proposals from qualified firms to procure Full Call Center Services for three (3) existing Call Center Programs (Dealer Hotline, Customer Care and Application) and any other potential future Call Centers. Vendor must demonstrate expertise in receiving both large volume inbound data collection inquiries and outbound client resolution calls from the United States. Estimated call volume is below:

• Business Services
• Customer Service