COMPUTER AIDED DISPATCH AND RECORDS MANAGEMENT SYSTEM
The Department is the lead agency seeking to partner with an organization that can provide a Commercial
Off The Shelf (COTS) or custom‐developed software solution to support the CAD‐RMS needs
described in this document.
It is Department’s strong preference that the technology has the following characteristics:
• Uses non‐proprietary technology
• Developed using rapid‐application development tools
• Uses an SQL‐based database
• Supports multiple operating systems (Windows, Linux, MacOS)
• Provides a browser‐based user interface.
It is Department’s strong desire to partner with an organization that possesses the following
organizational characteristics:
• Partnering with customers is part of the mission statement, in the interest of
maintaining a relationship that is mutually beneficial
• Has proven products/project experience using the technology described above (public
safety, dispatch, and/or records management experience is a plus, but secondary to
demonstrated experience using the technology to deliver solutions)
• Considers the possibility that the finished product be available on an Open Source
licensing basis
• Recognizes the subject‐matter expertise and value the department brings to the project, and factors
that value into the overall cost of the project
