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Borrower Assistance Case Management System
Download the rfq file: RFPdbAd.pdf.
For the implementation and hosting of a borrower assistance case management system (a web-based application) as well as training and support of users in the operation of the system. System maintenance and production support will be allowed for, if necessary.
The application will support a three-year program designed to provide assistance to borrowers / homeowners that are experiencing mortgage delinquency.
The application will have functional qualities similar to those of a Workflow Management System (WFMS) or a Business Process Management System (BPMS).
