Be available 24 hours a day, 7 days a week and 365 days a year to respond to every board-up / cover-up call. The Board-up/ Cover-up Service Representative must arrive on scene for every Board-up/ Cover-up call within 1 hour (60 minutes) of notification. The Board-up / Cover-up Company must be able to provide board up of all structural openings. The Board-up / Cover-up Company must be able to assist victims of fires or other damaging events.