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Balanced Scorecard
The successful vendor would provide a SaaS solution that enables County to build independent, departmental scorecards, dashboards, integrate strategy maps, and other similar industry standard features, while being able to use a “drag and drop” methodology. The solution purchased from the successful vendor will also include in the pricing, a) the product, b) product maintenance, c) service desk for help calls from County, and d) communication with County when upgrades/maintenance periods are performed so as to not interfere with County production.
