Please acknowledge receipt of this Amendment 0002 - Avaya Aura Solution - hardware, software, install
1.0 INTRODUCTION
1.1 Organization.
1.1.1 Identification. Walter Reed Army Institute of Research (WRAIR), Division of Information Technology, Bldg. 500, Silver Spring, MD 20910.
1.1.2 Mission. The Division of Information Technology is responsible for the administration and technical monitoring of the Avaya Definity PBX and the Modular Messaging voicemail system located in building 500.
1.2 Background and Objective.
1.2.1 Background. The Division of Information Management develops, implements, and maintains information and telecommunications systems for use by individuals for the WRAIR and National Medical Research Center (NMRC). Many of the systems managed are unique scientific systems related directly to specific research projects. All Army and Navy standard required systems are maintained and utilized for administrative and research processing.
1.2.2 Objective Upgrade the current Avaya Communication Manager to replace the older Avaya Definity G3 cabinets that are no longer supported by the manufacturer with Avaya G650 Gateways. The software is also to be upgraded from the current CM4 JITC software to the most recent CM6 JITC software (Avaya CM6 JITC software (Avaya Aura Communication Manager Rel 6.3.6 and Avaya Communication Manager Mial - Federal Market)). The transition to the new gateways shall take place over the weekend to minimize disruption of service. In addition, the current Modular Messaging voice mail system is to be replaced with Communication Manager Mail - Federal Market (CMM-FM)
1.3 ADP Environment.
1.3.1 Hardware. The current Avaya 8710 server(s) and Avaya Definity G3 Cabinets are to be replaced with three (3) Avaya DL360PG8 servers and nine (9) Avaya G650 Gateways. There are two (2) Avaya G650 Gateways currently in use that are to be leveraged as part of this upgrade project. The new system is to be installed in the space currently occupied by the Avaya Definity G3 Cabinets. The contractor shall reutilize the current Main Distribution Frame (MDF) and cable infrastructure which consists of 50 pin Amphenol plugs terminated on 110 blocks. The existing Avaya Modular Messaging servers shall be replaced with a single Avaya CMM-FM server.
1.3.2 Software. The contractor shall be an authorized Avaya Business Partner. The current Avaya CM4 JITC software shall be upgraded to the most recent Avaya CM6 JITC software (Avaya Aura Communication Manager Rel. 6.3.6 and Avaya Aura Communication Manager Mail - Federal Market).
2.0 TECHNICAL REQUIREMENTS
2.1 Task Description.
2.1.1 Scope of Work. The contractor shall design, implement, manage, and provide IT and related services. The contractor shall supply installation technical services and cutover and post cutover support. The contractor shall include the first year and four option years of Avaya direct support.
2.1.2 Statement of Work. The proposed Avaya Aura Communication Manager solution shall consist of 3 new Servers (DL360PG8), 9 G650 Gateways, and licensing. The current Avaya line/trunk cards (TN2224 digital line cards, TN464 DS1 Interface cards, and TN793 analog line cards) are to be leveraged to the greatest extent possible, as well as the current cable infrastructure and digital telephones. During the installation there shall be no interruption of current telephone service. The final system cutover shall occur on the weekend during non-duty hours.
At a minimum, the proposed brand name only Avaya Aura Communication Manager CM6 and CMM-FM solution shall include the part numbers as specified in the components listing.
3.0 ADMINISTRATIVE CONSIDERATIONS
A site visit will be conducted on 5 Jan 2015 at 11:00 am est. Please go to the main entrance to Bldg. 500 Silver Spring, MD 20910-7500, please contact Larry Kelsey at 301-319-9753 or larry.p.kelsey.civ@mail.mil for Bldg. Entry requirements. Please note all questions shall be in writing and addressed via a modification to the Solicitation; so as not to allow an unfair advantage to any Vendors.
3.1 Points of Contact.
3.1.1 Contracting Officer Representative (COR).
Mr. Larry Kelsey
WRAIR, Div of Information Management, Bldg 500, Silver Spring MD, 20910-7500
Telephone: (301) 319-9753
Fax: (301) 319-9575
E-mail larry.p.kelsey.civ@mail.mil
3.1.2 Alternate.
Mr. Greg McKinney
WRAIR, Div of Information Management, Bldg 500, Silver Spring, MD 20910-7500
Telephone: (301) 319-9241
Fax: (301) 319-9575
E-mail gregory.a.mckinney6.civ@mail.mil
Quality Assurance Surveillance Program (QASP) for Communication Manager Upgrade
Performance Objective Performance Requirements Method of Surveillance Method of Inspection
Upgrade the Avaya Definity G3 cabinets to Avaya G650 Media Gateways. Full compliance with Avaya Aura Installation Guide Release 6.3.1 in Section J. Visual surveillance by an assigned WRAIR technical representative. Provide reports and documentation showing results.
Upgrade the Avaya S8710 Communication Manager servers to Avaya DL360PG8 Communication Manager servers. Full compliance with Avaya Aura Installation Guide Release 6.3.1.
Full compliance with Military Unique Deployment Guide for Avaya Aura CM R6.3.1. Visual surveillance by an assigned WRAIR technical representative. Provide reports and documentation showing results.
Install JITC approved Communication Manager software R6.3.1. Full compliance with Avaya Aura Installation Guide Release 6.3.1.
Full compliance with Military Unique Deployment Guide for Avaya Aura CM R6.3.1. WRAIR technical representative will review Avaya online documentation for new software releases. WRAIR technical representative will log into the Communication Manager and ensure that the latest software has been installed.
Perform cutover from CM4 to CM6.
Cutover will occur with a minimal amount of downtime for the telephone system. Visual surveillance by an assigned WRAIR technical representative. WRAIR technical representative will perform multiple test telephone calls of both internal and external telephone numbers.
A copy of the Solicitation, drawing, reports, and guide can be requested by contacting Contract Specialist Kevin Comegys - kevin.e.comegys.civ@mail.mil
kevin comegys, 301-619-1128
US Army Medical Research Acquisition Activity
