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Automated Reminder Calls
The University is seeking a solution for contacting customers prior to their appointment in the clinic and/ or to send reminder calls regarding prevention services, past due services and other clinical indications. The University would like to use an automated service that gives the patients the opportunity to indicate whether they will be keeping their appointment. If the patient indicates that they will not be making their appointment, the University will need to know so they can call and reschedule the patient.
