Association Management Services
Association management
* Provide an office, to serve as legal headquarters, open Monday through Friday with emergency coverage and/or contacts available.
* Provide mailing address and telephone coverage (including dedicated phone number) during regular business hours. Staff or an automated system should answer the phone "Thank you for calling."
* Provide backup for telephone coverage in case of emergency, for after-hours, weekends and holidays.
* Provide separate voice mail lines for each person who works on management.
* Provide one general e-mail address, plus individual addresses (all with the domain) for each person responsible and its members.
* Provide central files and storage of materials, current and historical.
* Answer and/or route correspondence and return telephone calls by the next business day.
* Serve as Registered Agent for the Association.
* Provide Conference/Meeting room space for on-site visits by any members of the Board of Directors and/or SATW Committee Chairs.
* Maintain a scheduling calendar online of events both for the public and privately, for SATW staff and its Board.
* Service SATW e-mail addresses.
* Serve as Executive Director and support staff
