Assessment
The Department requires automated computer systems to process claims related to citizens entitled to child support, including statewide public assistance programs. These systems are in need of modernization to better satisfy Federal and State processing mandates, upgrade aging software architectures, and offset and avoid expensive future maintenance costs.
The purpose of this RFP is to more fully identify program requirements, consider potential alternate solutions, and estimate costs. Key project steps include: evaluate technology alternatives; select an appropriate modernization/replacement approach and methodology, master project schedule; establish the modernization/replacement budget and source; and, position the Department to modernize or replace the automated applications.
