Application Management and ERP Support Serivces for the Umoja Project
The United Nations is undertaking a phased implementation of an Enterprise Resource Planning (ERP)
system which will enable the effective global management of human, financial and physical resources, and
that employs streamlined processes and best practices. Umoja will enable high-quality, cost-effective
service delivery to support the execution of evolving mandates everywhere the Organization operates. For
information on the Umoja Programme please go to: https:gwww.unumoja.net/display/public/Home
The purpose of the Expression of Interest (EOI) is to identify Vendors capable of providing the United
Nations (UN) Department of Management / Umoja with SAP Design, Build, Test and Deploy Services and
Application Management Services (hereafter "Support Services'). Qualified Vendors will be invited to
participate in the forthcoming Request for Proposal (RFP) for the provision of Support Services for future
releases and on-going sustainment of the Umoja Solution.
The United Nations ERP system is being developed in an SAP environment utilizing components such as
ECC, SRM, MDM, among others. The United Nations anticipates that the full functionality of the ERP will
be implemented and deployed in several phases, namely - Umoja Foundation, Umoja Extension 1 (UE1)
and Umoja Extension 2 (UE2). The deployment of Foundation and UE1 will be phased-in over five clusters
commencing July 2013 and is anticipated to be completed in early 2016. Subsequent releases will build,
test and deploy additional functionality.
