Applicant Tracking System
The business objectives for this project include: Communicate with All Applicants in a Timely and Consistent Manner Send and track all applicant communication (e.g., application status, offer letter, invitation to test, ''sorry'' hired someone else, etc.). Improve Quality of Job Postings by Providing Meaningful Position Descriptions Communicate job requirements and duties so that candidates can evaluate if the opening meets their interests and qualifications. Create requisitions including essential job functions, information on work to be performed and compensation. Maintain Information Relevant to Applicant and Requisition History Provide a common data repository of requisition and applicant information consistent with regulatory recordkeeping requirements. Leverage data to support workforce planning, target recruitment and identify potential candidates from existing applicant pools to improve process efficacy and efficiency. Manage Inflow of Candidates by Matching Each to a Requisition Facilitate submission of candidate information to a current job opening. Perform initial screening before adding candidates to a requisition applicant pool. Provide a Record of the Requisition Process and Generate Required Reporting Provide a record of the entire requisition process including employment metrics (i.e., time-to-fill, promotion rate, cost-to-hire). Indicate a selection process milestone in which the applicant is no longer under consideration. Include the ability to search for potential candidates by specific application fields (i.e., education, job title, licensure, etc.) The City identified this functionality as a key part of the Customer Service Initiative. Reduce Time to Apply Establish applicant profile and apply for a job opening in no more than 15 minutes. Timeframe benchmarked to industry best practice of 5 minutes. Identify Job Openings Provide searchable list of criteria to identify applicable job openings Provide a Regulatory Compliant Application Process for Police and Fire Provide an application process for both entry-level applicants and promotional candidates for Police and Fire with a data repository of applicant information consistent with regulatory record-keeping requirements and hiring registers consistent with uniform civil service regulations. Provide Application Acknowledgement Provide applicant with a receipt for their application and a mechanism to track the status of their application at the requisition level Provide Position Requisition Postings Create job announcements in formats appropriate for posting to City employment page and other media outlets (i.e., newspaper, job boards, etc.). Route Candidates Through the Hiring Process Workflow Transmit candidate information to third parties for verifications, e.g., background checks, drug screening, licensure. Route Requisitions for Approval Route requisitions to appropriate authorizing parties based on established business processes
