A request for proposals to develop a resource manual that contains an extensive list of airport performance indicators, categorized by functional type, and that identifies a subset of fundamental core performance indicators within each category.
Performance measurement systems are a critical challenge for airports today. Many airports do not have them and those that do measure performance can improve their system. With reduced resources and the other challenges facing airports and the industry today, it is critical that airports have access to best practices to develop a performance measurement system and an extensive list of supporting performance indicators and measures that are linked to the system. The sponsor is currently developing a guidebook for preparing airport performance measurement systems. Research is needed to develop an extensive list of supporting performance indicators and measures that are linked to the guidebook. The combination of these will greatly facilitate implementation of performance measurement systems at airports and make possible the comparability of information between airports over time.